Our policy lasts 3 days delivery. If 3 days have gone by since the delivery, unfortunately we can’t offer you a refund or exchange. We check the product thoroughly before delivery, still in case you get defected product we provide you free exchange. To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being exchange. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your exchange, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed, and a new product will be automatically sent you you on previously given address.
All goods are packed after quality check on all items. Since most of the sale items are sold with least profit margin items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.