Terms of service
Terms of Service
Welcome to ShopGen. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.
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1. General Conditions
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service to anyone for any reason at any time.
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2. Products and Pricing
* Product Accuracy: We make every effort to display the colors, images, and details of our products as accurately as possible. However, actual colors may vary slightly depending on your device screen.
* Price Changes: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
* Errors & Omissions: Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and update information without prior notice.
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3. Orders and Payment
* Order Acceptance: We reserve the right to limit or cancel quantities purchased per person, per household, or per order.
* Payment Methods: We accept online payments (Cards, Net Banking, UPI, Wallets) and Cash on Delivery (COD) where applicable. All online payments are securely processed via certified payment gateways.
* Order Cancellation: Orders can only be canceled within 12 hours of placement, before dispatch.
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4. Shipping and Delivery
Delivery times provided at checkout are estimates. While we strive to deliver your orders on time through our courier partners, delays may occasionally occur due to logistics, weather conditions, or unforeseen circumstances.
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5. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your email address, shipping address, and phone number so that we can complete your transactions and contact you as needed.
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6. Third-Party Links & Tools
Certain content, products, and services available via our store may include materials from third parties (such as logistics partners and payment processors). We are not responsible for examining or evaluating third-party content or websites.
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7. Prohibited Uses
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:
* For any unlawful purpose or to solicit others to perform unlawful acts.
* To violate any international, federal, or state regulations, rules, or laws.
* To transmit viruses, malware, or any other type of malicious code.
* To collect or track the personal information of others.
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8. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.
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9. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website.
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Contact Information
Questions about the Terms of Service should be sent to us at:
* Email: contact.shopgen@gmail.com
* Support Hours: Monday to Saturday (9:00 AM – 6:00 PM IST)